What Is a Fractional Client Experience Officer and How Can It Transform Your Wealth Firm?

What Is a Fractional Client Experience Officer and How Can It Transform Your Wealth Firm?

Discover how a Fractional Client Experience Officer from Select Advisors Institute can transform your wealth firm by enhancing client satisfaction, optimizing onboarding, and leveraging technology for a seamless client journey. Our flexible, retainer-based model offers high-level client experience strategy without the cost of a full-time hire.

Advisors: It's Time to Capitalize on the Decline in Customer Service Trends

Advisors: It's Time to Capitalize on the Decline in Customer Service Trends

Customer service satisfaction is at a two-decade low, creating an opportunity for financial firms to stand out by enhancing client support. Firms can elevate their offerings by outsourcing to specialized services like Select Advisors. By providing concierge solutions such as due diligence, privacy management, and administrative services, you can stand out from the competition, provide more value for the fees you are charging, and truly be that "one stop shop" for your clients.